Legal
Privacy Policy
Last updated:
1. Introduction
Q25 LTD ("we", "us" and "our") respects your privacy. This Privacy Policy explains how we handle personal information when you visit https://q25ltd.co.uk or contact us by email. We process personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who we are
The data controller is Q25 LTD, registered in England and Wales, company number 12990025. Registered office: 34 Dunelm Road, Trimdon, Trimdon Station, England, TS29 6PX. You can contact us about privacy matters at contact@q25ltd.co.uk.
3. Personal information we process
Our website does not offer a contact form and we do not use Google Analytics. If you email us, we may process your name, email address, the contents of your message and any information you choose to provide. Our website hosting and security services may also process technical data, such as IP addresses, device or browser details, access times and security logs, to deliver and protect the website. The exact technical data collected depends on the services in use.
4. Why we use personal information
We use relevant information to respond to enquiries, manage business correspondence, explore potential collaborations, operate and secure the website, investigate faults or misuse, and meet legal obligations. We do not sell personal information.
5. Our lawful bases
Depending on the circumstances, our lawful bases are legitimate interests (for ordinary business correspondence and proportionate website security), steps taken at your request before entering into a contract or performance of a contract (where applicable), and legal obligation (where retention or disclosure is required by law). Where we rely on legitimate interests, we consider the impact on your rights and interests.
6. Cookies and similar technologies
We do not intentionally use Google Analytics, advertising pixels or behavioural advertising trackers on this website. Hosting or security services may use technologies needed to provide or protect the site. Before publication, we will check which cookies or similar technologies, if any, are actually used and provide accurate information about their purpose. If we introduce technologies that require consent, we will implement the necessary controls before using them.
7. Who receives information
Information may be processed by providers supporting our website hosting, infrastructure, email and security, acting under appropriate arrangements where required. We may disclose information to regulators or authorities where legally required. [INSERT/CONFIRM RELEVANT PROVIDERS OR CATEGORIES AFTER TECHNICAL REVIEW.]
8. International transfers
Some service providers may process personal information outside the UK. Where UK data protection law requires safeguards for such transfers, we will use an applicable adequacy regulation or other appropriate transfer mechanism. [CONFIRM WHETHER TRANSFERS OCCUR AND THE RELEVANT SAFEGUARDS.]
9. How long we keep information
We keep personal information only for as long as needed for the relevant purpose, including legitimate business correspondence and applicable legal requirements. [INSERT THE ACTUAL EMAIL RETENTION PERIOD OR CLEAR CRITERIA.] Technical log retention is determined by the hosting and security setup and should be confirmed before publication. [INSERT TECHNICAL LOG RETENTION DETAILS.]
10. Security
We use reasonable organisational and technical measures intended to protect personal information from unauthorised access, alteration, loss or misuse. No online service can guarantee absolute security.
11. Your rights
Subject to applicable conditions and exemptions, you may have rights to access, correct or erase your personal information, restrict or object to certain processing, and receive your information in a portable format where applicable. Contact contact@q25ltd.co.uk to exercise your rights. You may also complain to the UK Information Commissioner's Office at https://ico.org.uk.
12. Links to other websites
Our website may link to other websites, including LogisticBay and FamFusion. Those websites may have their own privacy notices and practices. Please review the relevant notice when you visit them.
13. Children
This corporate website is not specifically designed for children, and we do not intentionally request personal information from children through it.
14. Updates
We may update this Privacy Policy if our website, business practices or legal obligations change. The current version will appear here with a revised last-updated date.
15. Contact
For privacy questions, contact Q25 LTD at contact@q25ltd.co.uk, or write to our registered office: 34 Dunelm Road, Trimdon, Trimdon Station, England, TS29 6PX.